Request data deletion

On the Thriftr mobile app go to the Account tab, or on the web go to Account, then scroll to Danger zone → Delete my account. Your account is anonymized immediately and you're signed out. Some anonymized order records are retained for 7 years to meet Indian tax law; everything else is erased.

Email support@thriftr.shop with the subject "Data deletion request" and tell us the phone number on your account. We'll confirm receipt within 48 hours and complete the deletion within 30 days.

• Your profile (name, phone, photo, addresses).
• The Instagram details we hold for sellers — your handle and the follower count you declared at verification. Verification is manual (you DM us a one-time code); we don't connect to Instagram or pull any data from Meta, and your profile photo is one you upload yourself.
• Your listings and your wishlist.
• Reviews you posted.
• Cached push-notification tokens.

• Completed order records (without your personally identifying fields) — retained for 7 years to comply with Indian tax law.
• Trust-and-safety records if your account was suspended for fraud or policy violation, so a banned user can't simply re-register — retained for as long as required to enforce the policy.